Zyprr allows your support agents to manage tickets, prioritize and assign tickets, keep customers updated on the status and internally collaborate to resolve the issues.
With elegant support system of Zyprr deal with inbound ticket requests from any channel — email, web, social, phone, or chat.
With Zyprr’s powerful workflow rules create service level targets to meet customer expectations.
In Zyprr, create a resource articles to deliver instant support to your customers with Zyprr Knowledge Base.
Measure and track performance of your team and individual support agents using built in reports and analytics.
Integrate with multiple email systems, post comments, get notifications, sync calendars and activities, all in one platform.
Secure collaboration and storage for your business. Set reminders so you never miss a contract renewal deadline.
Customize page layouts or create custom fields and modify dropdown fields list to meet your unique business requirements.
Zyprr has many great features to explore. Start your journey to build stronger customer relations with a risk-free trial.